Specified Commercial Transactions
Tokusho
| Seller | Marusu Suda Shoten Co., Ltd. |
|---|---|
| Address | 〒060-0053 Minami 3-jo Higashi 1-chome, Chuo-ku, Sapporo-shi, Hokkaido Nijo Market, East-facing |
| Phone | 011-251-4610 |
| FAX | 011-251-2777 |
| chi423@silver.plala.or.jp | |
| Website | https://suda-nijo.com/ |
| Business Hours | 7:00 - 15:00 |
| Regular Holiday | Wednesday |
| Operation Manager | General Operations Manager: Junko Suda Mail Order Manager: Chizuko Moriai |
| Products | We handle fresh seafood from Hokkaido. |
| Product Price | Listed on each product page |
| Additional Charges | Consumption tax, cash on delivery fee, transfer fee, shipping fee |
| Delivery Method | Yamato Transport |
| Delivery Time | Shipped within 14 days after order confirmation. |
| Payment Method | Credit card, cash on delivery, bank transfer |
| Payment Timing | Bank transfer: within 14 days after application. Cash on delivery: at time of delivery. |
| Order Expiration | Within 14 days of application. If no contact is received after 15 days, the order will be treated as cancelled. |
| Defective Products | We will respond with exchange or refund. |
| Return / Exchange Policy | Returns and exchanges due to customer convenience are not accepted. Returns and exchanges are only accepted for defective or incomplete products. |
| Return Deadline | Within 3 days of product arrival |
| Return Shipping | Return/exchange shipping costs are borne by us only in cases of defective or incomplete products. |
| Other | We also accept orders and inquiries by phone or FAX. |